Privacy Policy

Introduction:

1. 1. We (F9 Host) understand the importance of privacy and are committed to protecting the confidentiality and security of your (The user, Agent, Visitor, Potential Client, affiliates, service providers and their respective personnel) personal information. This Privacy Policy explains how we collect, use, store, process and disclose the information you provide to us when accessing our website, signing up for our WordPress hosting services, using our free trail or interacting with us in any way.
      
      
      
2. Information Collection
   1.  Personal Information:
      • While Using our services, we collect your personal information, such as your good name, email address, billing information, Phone Number, Mail addresses and other necessary details as per required to run our services smoothly to provide convenience to you, as this information is very much crucial for creating and managing your hosting account, all the while providing you additional crucial benefits such as customer support, various payment gateways etc.
   2.  Non-Personal Information:
      • When You arrive at our site [Hope the landing was pleasant if yes, please rate us]We automatically collect some Non-Personal Information, (it’s still personal to you but any technical person can avail this information from the internet)

        This includes Technical Information such as Your IP address, Browser Type and operating system.

        Then Your usage  Information. This includes the information about the pages you visit, the time you spent on a particular page, and what you did after reading the page.

        This information is collected to analyze trends, and the reason you decided to buy our services after analysing which of our services captivated you, all in all, it’s for marketing purposes

        [: Note:- We do not knowingly collect personal information from children under the age of 13.]
        
        
        

3. Use of Information:
   1. We may use the collected information provided by you for the following purposes:
   2. Providing and managing your WordPress hosting services, to make your life more easier which includes server setup, its maintenance, and its technical support.
   3. We also use your data to Personalize and customize our website to make it more user friendly for you, things which you dislike will slowly be fixed all the while promoting your vision for our site.
   4. We also access your data to send you important notifications which we think you need to know as a part of our group. The notifications can vary from service-related updates to celebrating your birthday to administrative communications.
   5. We also access your data to contact you regarding billing, payment reminders, and account-related matters, which we think might lead you away from us.
   6. We Use the data provided by you to conduct research, analysis, and troubleshooting  errors to improve our services and commitment to enhance the website’s functionality to make it more user friendly and convenient for you.
   7. We also access your data to send you info regarding marketing communications, promotions, or offers related to our services, though subject to your consent and applicable laws.
   8. Protect You and the Services: We also use the information provided by you to promote safety and security, which concerns you and your data, such as we can use double authentication, create more secure payment gateways, prevent the entrance of spammers and hackers who will ruin your experience with our site as they induce lag.
   9. Recruiting and Hiring: We use the applicant data described above to recruit and evaluate applicants who may join our team and reach out to them,

      [Note:- We do not sell, rent, or lease your personal data to third parties, your privacy and satisfaction is our no.1 priority and we won’t ruin our Six years of reputation for anything in the world]
      
      
      

4. Data Security:
   1. At F9 Host, we prioritize the utmost care in handling your personal information to ensure its confidentiality, integrity, and security. We have implemented comprehensive measures to protect your data from unauthorized access, alteration, or deletion. Our security measures are implemented in layers to provide multiple levels of protection.

      Firstly, we employ data encryption at the initial layer. This encryption ensures that your data is encoded in such a way that decoding it becomes virtually impossible. Additionally, we have a robust firewall system in place to further safeguard your data against potential threats.

      Furthermore, we utilize secure socket layer (SSL) technology as an additional protective measure. SSL establishes a secure and encrypted connection between your browser and our servers, ensuring that your data remains secure during transmission.

      To enhance data security, we grant access controls only to you, ensuring that you are the sole person with the key to your personal data. This ensures that your information remains confidential and accessible only to authorized individuals.

      Moreover, we maintain constant monitoring and surveillance of your data as vigilant guards, standing 24/7 to block and deflect any unauthorized attempts to breach our security measures.

      While we have implemented these comprehensive security measures, it is important to note that no security measure can guarantee absolute data security. Despite our best efforts, there is always a possibility of vulnerabilities or unforeseen circumstances. We continuously strive to enhance our security practices to mitigate risks and protect your data to the best of our ability.
      
      
      

5. User Rights:
   1. 1. As a user of our services, you have complete control over your personal information, and this control extends to:
         • – Your right to access and review the personal information which we have about you.
         • – Your right to request corrections of any inaccurate or incomplete personal information which you may deem necessary.
         • – Your right to request the deletion of your personal information, subject to legal obligations and retention periods.
         • – Your right to restrict or object to the processing of your personal information under certain circumstances.
         • To exercise these rights, please contact us using the information provided in Section 10.
           
           
           
6. Cookies and Tracking Technologies:
   1. 1. Our site uses tools such as cookies and similar technologies to enhance and streamline your browsing experience, but we do ask for your consent to use such technologies. As described in our cookie policy, and after accepting or declining, you change your mind, you can always visit your browser’s settings and enable/disable our services. Cookies help us to improve the website for you, knowing what you like about our site, which helps us to customize and personalize the site according to your preferences.
         
         
         
7. Third-Party Links:
   1. 1. Our site may contain links to third-party sites, which may not be related to F9 Host, and our privacy policy solely applies to us, thus we encourage you to read the privacy policy of any third part website you visit, before sharing any personal information.

         [Note:- We do not sell, rent, or lease your personal data to third parties, your privacy and satisfaction is our no.1 priority and we won’t ruin our Six years of reputation for anything in the world]
         
         
         

8. Updates to the Privacy Policy:
   1. 1. We [F9 Host] may update this Privacy Policy at regular intervals for many reasons such as, to adjust competitive business environment, emergence of new technologies, and government policy, but rest assured we will always notify you through your provided mail, and will mention all the changes made in the privacy policy with a why we did this option, to give you a better understanding on what and how we operate.
         
         
         
9. Data Breach:
   1. 1. If the unfortunate event of a data breach occurs which compromises the security and integrity of your personal information, then we have created robust techniques to promptly identify the issue, assess the damage, and then mitigate any such breaches. In any such event we will comply with applicable laws and regulations regarding notification requirements
      2. Upon discovering a data breach, we will take the following steps to mitigate and contain the damage:
         • – We will investigate the breach to determine its scope and impact and how it occurred and take notes to make sure an error such as this never occurs.
         • – Then we will take immediate action to contain the breach all the while remediating the breach to prevent any further unauthorized access or disclosure of your information.
         • -We Will Notify The affected users and respective authorities, if required, in accordance with applicable laws and regulations.
         • – Once the damage is contained our next step will be to notify you, and relay the information and recommendations to affected users on steps they can take to protect themselves from potential harm resulting from the breach, which can include changing your password to security number.
         • – After the aftermath we will Work diligently to enhance our security measures and prevent similar incidents in the future.
         • Please do keep in mind, even with our best efforts, nothing in this world is 100% secure, and we will try our best efforts to prevent it, but despite our efforts we cannot  guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. In the event of a data breach, we will make reasonable efforts to notify affected users and take necessary steps to address the breach promptly.
           
           
           
10. Legal Basis for Processing (EU GDPR) and (CCPA):  If you are the user whose business/office/livelihood is in the European Union or California, then We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This means that we collect, use, and share your personal information in accordance with these laws, and we take your personal information with utmost caution and never share it with any third party company
    1. Under the GDPR, you have the following rights:
       • The right to access your personal information
       • The right to correct your personal information
       • The right to delete your personal information
       • The right to object to the processing of your personal information
       • The right to restrict the processing of your personal information
       • The right to data portability
       • The right to complain to a supervisory authority
    2. Under the CCPA, you have the following rights:
       • The right to know about the personal information we as a business collect about you and how it is used and shared
       • The right to delete personal information collected from you (with some exceptions)
       • The right to opt-out of the sale or sharing of your personal information
       • The right to non-discrimination for exercising your CCPA rights
    3. How to exercise your rights:
       • You can exercise your rights under the GDPR and CCPA by contacting us at F9Host.com and we will give you directions regarding the procedure.
         
         
         

     

11. Contact Information: If you have any questions, concerns, or requests regarding this Privacy Policy, or regarding your personal information, our data practices, or want to take any action with respect to your personal information as set out in this Privacy Statement, you must contact F9 Host by:

• Sending a letter to: c/o Legal Department, Shop:1, 1st Floor, FN Tower, near Picnic Spot Gate,  Indira Nagar, Lucknow, Uttar Pradesh 226016; or
• Sending an Email to: [email protected]